How quickly can I get my GLOBCOIN card? Once you have ordered your card it can take up to 10 business days for you to receive it in... 5 2200
Where can I use my GLOBCOIN card? You can use your GLOBCOIN card wherever there is a Mastercard acceptance mark. GLOBCOIN requires a merchant to seek authorisation... -2 1568
What kind of card is my GLOBCOIN Platinum Mastercard®? Your GLOBCOIN Platinum Mastercard® is a multi-currency prepaid payment card. Each time you use the card to make a purchase... 11 1744
Can I have more than one GLOBCOIN® Platinum Mastercard® for my account? Each GLOBCOIN Platinum Mastercard® is linked to a GLOBCOIN account. For the time being, only one card can be linked... 0 1358
How do I activate my GLOBCOIN card? Please follow the instructions on the letter that accompanies your card in the mail. In case you cannot locate the... -15 1932
Can I change my GLOBCOIN Platinum Mastercard® PIN? You can change your PIN at any ATM offering this functionality. Since we don’t own the ATM we have to... 1 1210
What should I do if my card is lost or stolen? If your card is lost or stolen, lock your card online by directly login to your account “my card –... 0 1305
How long does it take to get a replacement card? It takes a maximum of 10 business days before you receive a replacement card. 0 1170
Why was my GLOBCOIN card rejected? Your card has probably been rejected because you balance is insufficient. Always make sure you have sufficient funds on your... 0 1291
Who can I contact to dispute a card transaction? Should you have any queries or complaints, please contact our customer care team at the following email address: [email protected] Our... 0 1204